Effective Date: Febuary 3, 2023
Introduction
JANISIS, INC (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, users, and any individual who interacts with our services. This Privacy Policy outlines how we collect, use, store, and safeguard personal information. By using our services, engaging us to provide you or your business with services, or interacting with our website, you agree to the terms outlined in this policy. Acceptance of this Privacy Policy extends to information collected in connection with our client service agreements, related standard client communications, and any interactions or services used within our website.
1. Information We Collect
We may collect various types of information to provide you with the best possible service, including:
- Contact Information: Such as name, email address, mailing address, and phone number.
- Usage Data: Such as user activity, preferences, and settings within our services.
- Communications Data: Information from emails, messages, and other communications made through our services.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Support Customer Communication: Use contact information to facilitate general business communication, respond to inquiries, and support ongoing discussions as part of our commitment to customer satisfaction.
- Communicate with you regarding service updates, support, or customer service inquiries.
- Customize your experience based on your preferences and usage.
3. Sharing and Disclosure of Information
We do not sell, share, or provide your information to third parties for their independent use. Your privacy is paramount, and we ensure that your personal information is only used to support and improve our services.
4. Exceptions: Third-Party Service Providers
In certain cases, information may reside in systems operated and supported by third-party service providers. These third-party providers are selected to support our services, such as cloud storage, communication tools, or customer support platforms, and are only allowed to use your information within the scope of providing these services to us. We require these providers to maintain the confidentiality and security of your information, consistent with industry standards and applicable regulations.
5. Mobile Information and Text Messaging Consent
We do not share any mobile information or text messaging originator opt-in data and consent with third parties or affiliates for marketing or promotional purposes. All information in these categories is securely maintained within our systems and will not be disclosed to third parties under any circumstances.
6. Your Privacy Rights
Depending on your location, you may have additional privacy rights, including:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request corrections to any inaccurate or incomplete personal information.
- Right to Deletion: Request deletion of your personal information.
- Right to Restrict Processing: Restrict the processing of your data under certain conditions.
- Right to Data Portability: Request your data in a structured, machine-readable format.
- Right to Object: Object to our processing of your personal data, where legally permitted.
For California residents, these rights include the Right to Know, Right to Opt-Out of Sale, and Right to Non-Discrimination. To exercise any of these rights, please contact us at privacy@janisis.com.
7. Cookie Policy and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You may opt out of certain types of tracking by adjusting your browser settings. For more information, please refer to our Cookie Policy.
8. Compliance with Regulatory Standards
JANISIS, INC operates below regulatory thresholds for certain privacy laws, including the California Consumer Privacy Act (CCPA), as we do not meet the criteria mandating compliance under this specific regulation. However, we prioritize the privacy and security of all individuals’ information and endeavor to comply, to the best of our abilities, with all applicable regional and governing regulatory requirements, including the GDPR where relevant. This commitment reflects our dedication to safeguarding your information and upholding the highest standards in privacy protection.
9. Data Transfers
If you are located outside of the United States, your information may be transferred to the U.S. and processed there. We implement safeguards, such as Standard Contractual Clauses, to ensure the protection of your information.
10. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and significant changes will be communicated to you as appropriate.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at privacy@janisis.com.